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Dell is seeing accelerating momentum, especially in winning business to build AI servers, unlocking a new bull case for the stock, Morgan Stanley analyst Erik Woodring wrote in a note on Wednesday. "All-in, we are hearing about more AI server momentum at Dell than at any other OEM," Woodring wrote, saying that he expected about $10 billion of AI server revenue in the company's fiscal 2025 — ending next February. Most AI servers are built around Nvidia's chips which have become prized in the technology industry because they are used to build and deploy advanced AI models from companies like Google , OpenAI and Meta . Dell sells servers using the newest Nvidia AI chips, including its H100 GPU and the latest Blackwell-generation chips. But the PC industry is on course to grow again and is outperforming lowered expectations, Woodring wrote, which will benefit Dell.
Persons: Michael Dell, Morgan Stanley, Erik Woodring, Woodring, Wednesday's, Jensen Huang, Huang, Michael, Dell Organizations: Dell Technologies, Mobile, Dell, Hewlett Packard Enterprise, Google, Meta, Blackwell, Nvidia, Microsoft Locations: Barcelona, Spain
New York CNN —The Planet Fitness $10-a-month membership plan is a powerful marketing tool and a central part of its strategy. Planet Fitness will raise the price of its “classic” membership from $10 a month to $15 for new members beginning in the summer. “It’s a ‘get you off the couch’ price,” Planet Fitness’ former CEO told CNN in 2022. Planet Fitness blared out the $10 gym plan, which includes annual fees and free training, in commercials. “We’ve seen in every industry people move in price,” Planet Fitness interim CEO Craig Benson said.
Persons: Sharon Zackfia, William Blair, “ We’ve, Craig Benson, Organizations: New, New York CNN, CNN, Fitness, Black Card Locations: New York, United States, Square
Read previewA former Fidelity financial advisor has accused the brokerage of unlawfully firing him after filing a whistleblower complaint. Fidelity ranked branch managers by the number of client assets in more expensive investments such as stock-managed accounts, Maeker said. Financial advisors who did not score highly were awarded little to no stock or threatened to be fired, Meaker said. This race to zero has led to more pressure on high-fee products, as Maeker's branch manager told him. In turn, financial advisors were pushed to sell more Tier 3 investments by awarding 10 times the amount of compensation for Tier 3 investments versus Tier 1.
Persons: , Michael Maeker, Maeker, Meaker, FINRA Organizations: Service, Fidelity, Department of Labor, Business, Financial Industry Regulatory Authority, Treasury, Northern, Northern District of, Securities and Exchange Commission, SEC, Reuters Locations: Dallas, Northern District, Northern District of Texas
Southwest Airlines is weighing changes to its cabin that could involve abandoning its single-class, open-seating system to drive up revenue, CEO Bob Jordan told CNBC on Thursday. The changes would mark a massive shift for the carrier that has stood apart from rivals for decades with its simpler business model. Southwest's all-Boeing 737 fleet has a single economy class cabin and no seating assignments, though it does offer earlier boarding to customers for a fee so they can snag their preferred seats. The airline has focused on keeping its product simple and user-friendly for years, aiming to keep its own costs and complexity to a minimum. Meanwhile, rivals including Delta and United have touted high revenue growth for premium seating such as business class and strong upsell rates.
Persons: Bob Jordan, Jordan Organizations: Airlines, CNBC, Boeing, Delta
Some restaurants are connecting callers to an AI voice service to place DoorDash and Uber Eats orders. Many people now place delivery orders online, but Kea's founder says restaurants sometimes struggle to handle phone orders. AdvertisementA new voice AI service means diners can place delivery orders with services like DoorDash and Uber Eats via phone call. The AI guides them through the transactions, including suggesting add-ons and recommending items they got in previous orders, Ahmad said. The delivery platforms that Kea can refer orders to are DoorDash, Uber Eats, Postmates, Grubhub, and Favor, Ahmad said.
Persons: DoorDash, Uber, Kea, , Adam Ahmad, Ahmad, Siri, , who'll, Olo, They'd, We're, NDAs — Organizations: Voice, Service, California Fish Locations: Kea, California
Fast-food giants are rapidly deploying more order kiosks in the US. AdvertisementMajor US fast-food chains plan to aggressively add more digital order kiosks to their restaurants – and bring in bigger checks in the process. They make up "well over" half of its in-restaurant orders at these locations, CFO Katie Fogertey told investors in November. As well as labor savings, kiosk orders "tend to skew to dine-in" and thus use less packaging than other digital orders, she said. In the US, digital orders currently make up just 15% of Burger King's sales.
Persons: Patrick Doyle, , Burger, Josh Kobza, Shack, Katie Fogertey, Chris Turner, Turner, Sharon Zackfia, William Blair, Fogertey, Grace Dean, Randy Garutti, cashiers, Fogerty, Andy Barish, Jon Tower, Kobza, Zackfia, Barish, Popeyes, Tim Hortons Organizations: Service, Restaurant Brands, Brands, Taco Bell, KFC, Business, Jefferies, Citi, Burger, Firehouse, North Star Locations: Taco, China, London, millennials
But guests luxuriate on high-end cruises, many of which are all-inclusive and don't have this problem. Access to the spa is complimentary on the Explora I and Seven Seas Grandeur. Brittany Chang/Business InsiderSure, luxury cruises have a higher base fare. "I'd rather have a few empty beds and get the right guests at the right price," Michael Ungerer, CEO of MSC Group's new luxury cruise line, Explora Journeys, told Business Insider in 2023. "Most of [the amenities] are already included, so we don't have to upsell."
Persons: luxuriate, Brittany Chang, you'll, Michael Ungerer Organizations: MSC
But the budget airline on Tuesday launched a new add-on to get more room at the front of its tightly-packed planes — with no middle seat neighbor. On flights starting April 10, Frontier will offer UpFront Plus in the first two rows of its Airbus planes, where it will block the sale of the middle seat. Those seats will also include four to five inches more legroom compared with most of the seats on the planes, an airline spokeswoman said. Fellow budget airline Spirit offers the "Big Front Seat" in its Airbus cabins. The new Frontier option isn't a new seat, but is instead spaced differently than most of the plane.
Organizations: Airbus, Airlines, Spirit Locations: Delta, United, airfare
The last thing I expected after graduating from college and moving back home with my parents was to find my soulmate. I took a job waiting tables at a local Tex-Mex restaurant while I killed time applying to the Peace Corps. At my first mandatory all-staff meeting, the general manager commented how many people meet their future spouses working at that very restaurant. AdvertisementBen and I have now built a happy life togetherLess than two years after we started working together, we married. Our eldest took her first step before her aunt's rehearsal dinner —held at the same restaurant where Ben and I met.
Persons: Noble, Benjamin, he'd, margarita, Keanu Reeves, Ben Organizations: Service, Peace Corps, Barnes, Business, San, Ben, Corps Locations: Mex, San Juan, Luis, upsell, guacamole, expats, Europe
Palo Alto Networks Analyst Hamza Fodderwala said the firm's recent security checks show cyber threats remain a top priority for IT. That bodes well for Palo Alto in 2024 and beyond, according to Fodderwala. Further, Palo Alto is better positioned for AI than investors believe, Fodderwala added. Palo Alto is scheduled to report earnings in late February. But investor skepticism remains leaving Hettenbach to pound the table for RCM shares.
Persons: Morgan Stanley, James Faucette, Faucette, Hamza Fodderwala, Fodderwala, Craig Hettenbach, Hettenbach, Docebo Organizations: CNBC, Palo Alto Locations: Palo Alto, Docebo, Tenable, Palo, Hettenbach
Lamborghini sold more than 10,000 vehicles last year for the first time ever and Ferrari had a more than 17% increase in revenue. But customers purchasing Lamborghinis, Rolls-Royces and Bentleys have an even wider array of infinitely customizable paint colors and interior materials, to start with, than carmakers offer for less expensive brands. If the customer has a favorite shirt, for example, the car paint could be matched to the fabric color. At Dixon’s Rolls-Royce dealership three quarters of the roughly 90 cars sold each year include some degree of custom options, she said. While she and Rolls-Royce’s design team can provide guidance, in the end, the choices have to be the customer’s.
Persons: Royce, Ferrari, Lamborghini, Bentley, , Stephan Winkelmann, Lewis Hamilton, Altrata, Royce Cullinan, Javier Gonzalez Lastra, , ” Gonzalez Lastra, Pietro Frigerio, Kellyn Dixon, Dixon, Bugatti Chiron, Bugatti, Chiron, Lamborghini’s Winkelmann Organizations: California CNN, Lamborghini, Ferrari, Bentley, Royce, CNN, Ferrari’s, Tema, Volkswagen, Ford, Art Basel Miami Beach, Rolls Royce, Bugatti, Bugatti Bugatti Locations: Irvine, California, Newport Beach , California, Irvine , California, Goodwood
Here are Thursday's biggest calls on Wall Street: Morgan Stanley downgrades ZoomInfo to equal weight from overweight Morgan Stanley said it sees a slowing recovery for the software company. Morgan Stanley reiterates General Motors as overweight Morgan Stanley said it's standing by the auto giant and that GM shares are "cheap." Mizuho reiterates Nvidia as buy Mizuho said it's standing by the stock heading into its GTC Conference in March. Morgan Stanley names Docebo a top pick Morgan Stanley named the ed-tech company a top pick. " Morgan Stanley reiterates Bloom Energy as overweight Morgan Stanley said the energy company is an "underappreciated AI winner."
Persons: Morgan Stanley downgrades ZoomInfo, Morgan Stanley, Oppenheimer, AAPL, it's, Mizuho, Goldman Sachs, Goldman, Redburn, Tesla, Daiwa, Jefferies, StoneCo, Wells, JPMorgan downgrades Lennox, LII, Docebo, Kraft Heinz, Mondelez, Kate McShane, Wolfe, Cash Organizations: OW, Apple, Motors, Nvidia, Conference, Citi, Qualcomm, Samsung, Deutsche Bank, Deutsche, Humana, Microsoft, Rockwell Automation, Rockwell, JPMorgan, UBS, SilverBow Resources, Regency, Kraft, Target, RBC downgrades New York Community Bancorp, RBC, New, Community Bancorp, Bloom Energy, Boston Scientific, Mizuho Locations: Boston
Here are Wednesday's biggest calls on Wall Street: UBS reiterates Apple as neutral UBS said its checks show wait times for Apple's iPhone Pro and Pro Max have fallen. UBS reiterates Target as buy UBS lowered its price target on the stock to $174 per share from $184 but said it's standing by Target shares. Bank of America upgrades Fluence Energy to buy from neutral Bank of America said the energy storage is the next big thing in renewables. Bank of America reiterates Rivian as buy Bank of America said Rivian is "still in [the] right place/time with right product/strategy." Bank of America reiterates DraftKings as buy Bank of America said it's bullish heading in to DraftKing's investor day next week.
Persons: Pro Max, Wells, Isaac, it's, Cantor Fitzgerald, Cantor, TD Cowen downgrades Estee Lauder, Estee Lauder, Rivian, it's bullish, Goldman Sachs, Goldman, Raymond James downgrades Masimo, Raymond James, DraftKings, Bernstein, Mizuho downgrades Datadog, DDOG, MCHP Organizations: UBS, Apple, Pro, Target, 3Q, Citi, Bank of America, Energy, of America, South Korea Travel, EV, Susquehanna, TAM, Adobe, Mizuho, JPMorgan Locations: China, Europe, Japan, Mainland China, Hainan, MASI, bottoming
The price target on three of those names implies upside of 30% or more. "Rate-fueled multiple compression offers investors opportunistic entry into high-quality, mission critical software businesses with TAMs [total addressable markets] growing low double-digits," analyst Kevin McVeigh wrote. Cloud-based software provider Intapp could also have more than 30% upside despite rallying 43% year to date, according to McVeigh. "We see a well-positioned, predictable model, coupled with constructive fundamentals positioned for core consistent 4-7% organic revenue growth," the analyst wrote. McVeigh also included Thomson Reuters on his list of buy-rated names, although he only sees 18% upside for the stock.
Persons: Kevin McVeigh, McVeigh, — CNBC's Michael Bloom Organizations: UBS, Clearwater Analytics, C Technologies, Thomson Reuters, Nvidia
So you just traded in your old iPhone to get a deal on a new one. Where does that old phone go? WSJ’s Joanna Stern follows an iPhone through the refurbishment process to explain why the second-hand phone market is booming. Photo illustration: Kenny WassusU.S. wireless companies are showing they can still upsell customers in no hurry to buy a new smartphone. AT&T , T-Mobile US and Verizon Communications made more money from providing wireless services in the third quarter compared with the prior year as they added phone lines and nudged many clients toward more expensive plans.
Persons: Joanna Stern, Kenny Wassus Organizations: Mobile, Verizon Communications
Drugstore workers around the country started calling in sick Monday to highlight a lack of support from their employers, protest organizers said. She said organizers estimate that “at least hundreds” of pharmacists and technicians — mostly for Walgreens and other big retailers like CVS Health — were involved. Pharmacists say they have been dealing with difficult working conditions for years. Thibault said CVS Health is working to give its pharmacies room to schedule more staff. Ultimately, retail pharmacies need more staffing to avoid creating dangerous working conditions that lead to medication errors, Duong said.
Persons: drugstores, Lannie Duong, , Fraser Engerman, Amy Thibault, walkouts, Duong, there’s, Shane Jerominski, , Jerominski, “ You’re, Thibault, Engerman, Organizations: Pharmacists, Walgreens, CVS, CVS Health, Associated Press Health, Science Department, Howard Hughes Medical Institute’s Science, Educational Media Group, AP Locations: U.S, Kansas City, California
Onboard spending jumped from an average of $66 a day to $81 a day from the second quarter of 2019 to the same time in 2023. AdvertisementAdvertisementFrom WiFi to fancy dinners to go-karting at sea , cruise travelers have been spending big at sea. In the third quarter of 2021, Arnold Donald, the former president and CEO of Carnival Corp, was already noting "off the charts" onboard spend . Amid the influx of ultra-cheap cruises , onboard spend caught up to and surpassed 2019 levels before fares did. "It's a longer sales cycle that helps build that overall onboard revenue product," Mark Kempa, Norwegian's executive vice president and CFO, said during the call.
Persons: , Arnold Donald, it's, Holland America —, Robin Farley, Patrick Scholes, Brittany Chang, Harry Sommer, Sommer, Mark Kempa, Jason Liberty, Liberty, Scholes, We're, couldn't Organizations: Service, Carnival Corp, Holland America, UBS, Truist Securities, Farley Travelers, Royal, Norwegian Cruise Line Holdings, Royal Caribbean Group, MSC, Cartier, Rolex Locations: Royal Caribbean, CocoCay, Norwegian
Marketers say conversational AI is taking some of the pressure off of live customer service. This story is part of "Revolutionizing Customer Experience With AI," a series exploring the game-changing technologies driving customer interactions. Brands are discovering that using AI costs less, gets more done in less time, and provides a more customized, reliable shopping experience. Wingstop is experimenting with an AI pilot on phone orders in select restaurants. When customers call a pilot location, they are greeted by an AI phone voice taking them through the ordering process.
Persons: , Herb, Katie Bevier, Bevier, Maddie Lupori, Lupori, We've Organizations: Service, Brands, Kroger, eventual Locations: Wingstop
By investing in a full suite of integrated payment solutions, businesses can become more agile and improve the buying experience for customers. Through effective targeting, businesses can help customers discover their product or service by showing up where they already are, like on social media platforms. Quick Tip: Watch the video below to see how an integrated payments platform can help you strengthen your payments ecosystem and drive revenue. Consumers crave transparency, so ensure a frictionless customer experience at checkout by offering all purchase costs up front. 1Forrester Consulting survey commissioned by PayPal, PayPal Evolution of commerce insights 2023. n=5,036, 5 markets: the US, UK, Australia, Germany and France.
Persons: it's, Organizations: Forrester Consulting, PayPal, Insider Studios, 1Forrester Consulting Locations: UK, Australia, Germany, France
While Trader Joe's has a reputation for having friendly staff, we're not forced to be that way. AdvertisementAdvertisementOther perks include a discounted rate for insurance and 20% off anything we buy at Trader Joe's. At Trader Joe's, being who I am isn't something I ever have to think twice about. I took a big pay cut for this jobIn my last corporate job, I made almost six figures a year. AdvertisementAdvertisementI know it's cliché to say that I'm obsessed with Trader Joe's, but it's a good company.
Persons: Akeem Caballero, I've, We're, we're, Joe's, I'm, Geoffrey Owens Organizations: Service Locations: Wall, Silicon, Denver
Companies are just baking all those fees into the total price — making the hidden fees even more hidden. On the first page, you see the ticket price. I have never seen a good justification of what I'd call mandatory hidden fees. The Canadian government is also looking to pare down hidden fees. After all, Mahoney told me, "I have never seen a good justification of what I'd call mandatory hidden fees."
Persons: I'd, Neale Mahoney, Joe Biden's, Mahoney, Marcos Villaoslada, Sara Fisher Ellison, Ellison, Harold Hill, obfuscation, you've, Vicki Morwitz, Morwitz, — they've, StubHub, Laura Dooley, StubHub's, pare, Michael Negron, , they're, Joe Biden, Alex Wong, Maggie Rogers, she'd, Audrey Fix Schaefer, Juliana Kaplan Organizations: Stanford University, White, Economic Council, Europa Press, Getty, MIT, Columbia Business School, YouGov, Ticketmaster, National Economic Council, NPR, Federal Trade Commission, I.M.P, Independent, Association Locations: New York, upsell, Europe, Washington ,
Checkers & Rally'sLast year, Checkers & Rally's became one of the first big chains to implement widespread use of AI-powered voice assistants. Out of the 803 Checkers and Rally's restaurants, voice AI was live in 390 as of August. AdvertisementAdvertisementSoundHound, best known as a music-recognition app, has spent years perfecting its conversational voice AI bots. Sister burger chains Carl's Jr. and Hardee's also announced plans to test Presto's AI voice bots this year. Hardee's and Carl's Jr. are also testing voice AI bots by OpenCity.
Persons: DoorDash, Deloitte, Keyvan Mohajer, it's, Mohajer, Schier, Rally's, Domino's, ConverseNow, SoundHound, SoundHound's Mohajer, Beef, Chippy, Rebecca Harrington, McDonald's, Carl's Jr, Del, Carl's, Hardee's, Presto, Taco, Chris Turner, Turner, Taco Bell Organizations: Service, Chipotle, Industry, National Restaurant Association, Deloitte, Wingstop Tech, Anthony's, Slim, Dialog, Taco Bell, Taco, Yum Brands Locations: White, Wall, Silicon, McDonald's, Texas, California , Texas, Florida, Chicago, Thai, Newport Beach , California, Del Taco, Mexican, Southern California, Taco Bell's
Here's his four-step pitching method, and why he's against using templates for cold outreach. Justin Moore and his wife April have been content creators since the dawn of YouTube. He shared with Insider the pitch method he teaches as part of his course. method for pitchingMoore said the biggest mistake creators make when pitching brands is that they make it all about themselves. Justin MooreIn Moore's method, the creator's pitch should be "relevant" to a campaign that the brand is working on, or they've run in the past.
Persons: Justin Moore, he's, Moore, He's, , Moore's, Justin Organizations: That's
Elena Brandt grew up in Moscow and moved to Florida in 2018 with her husband. AdvertisementAdvertisementOur relationship progressed quickly; in 2018, I got my visa and moved to Florida. In the five years since moving to Florida, I've started a business, had two children, and worked through grad school. Russia has a much better deal for working mothersRussia offers working mothers more support than in the U.S. When my third baby was born in 2021 in Florida, I was working part-time and teaching at a university.
Persons: Elena Brandt, Brandt, It's, I've, I'd, Nikita Khruschev, Khrushchev, They're, deprecation, Russia's Organizations: Florida State University, Service, Yandex, U.S . Locations: Moscow, Florida, Wall, Silicon, Russian, United States, U.S, America, scone, Soviet, Iowa, USSR, Russia, New York, Ukraine
TD Cowen upgrades Domino's to outperform from market perform TD said in its upgrade of the stock that it sees upside to same-store sales. Bernstein reiterates Apple as market perform Bernstein said similarities exist between IBM 10 years ago and Apple today. Morgan Stanley reiterates Walmart as overweight Morgan Stanley sees an attractive risk/reward for Walmart shares. RBC upgrades American Express to outperform from sector perform RBC said the credit card company is "best positioned" to outperform. Jefferies reiterates Alphabet as buy The firm is more bullish on Alphabet shares after the company's recent Google Cloud event.
Persons: TD Cowen, Woodward, Uber, Cantor Fitzgerald, Wells, Bernstein, Morgan Stanley, Goldman Sachs, Lamb Weston, Stryker, Baird, Wolfe, Stifel, Jefferies, GOOGL's, We've Organizations: DIS, Media, Apple, IBM, Walmart, Bank of America, of America, Citi, Technologies, UBS, RBC, Dine Brands, Susquehanna, Barclays, Oracle, Vail Resorts, MTN, Google, Nvidia Locations: U.S, North America
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